Common questions

Let It Go Psychology is a telehealth only clinical psychology practice. Sessions are held by secure video through Halaxy. You may attend from home, work or another private location. Services are primarily provided to clients located in Australia. Limited international telehealth may be considered case by case, subject to the requirements explained below.

I work with adults aged 18 years and over, including healthcare workers, teachers, leaders, caregivers and other people who carry significant responsibility for others. Areas of practice include women's health, perinatal and postnatal mental health, parenting adjustment, trauma, grief, relationship difficulties, perfectionism, burnout, compassion fatigue, moral distress, workplace psychological health and recovery following bullying, conflict or occupational violence. Please visit Who I Work With and Areas of Practice for further detail.

No. I do not provide assessment or treatment to anyone under 18 years of age and cannot accept referrals for this age group.

Couples therapy may be offered to adult couples where the presenting concerns fall within my areas of practice and telehealth is clinically appropriate. My approach to couples therapy is an integrative, attachment-informed approach drawing on Emotionally Focused Therapy for Couples and Gottman Method principles. Attachment provides the organising framework, while Emotionally Focused Therapy and Gottman Method principles inform the emotional, relational and practical aspects of the work. This approach considers how attachment needs, emotional sensitivities and recurring interactional patterns can shape a couple's relationship. Therapy may focus on strengthening emotional responsiveness, safety and connection, while also developing friendship, communication, conflict management, repair and shared meaning. Couples therapy has different consent, confidentiality, record keeping and communication arrangements from individual therapy. These arrangements will be discussed before the first appointment. Medicare rebates do not generally apply to couples therapy.

Not always. Couples therapy may be unsafe or clinically inappropriate where there is current domestic and family violence, coercive control, intimidation, stalking, monitoring, threats, sexual coercion, fear of retaliation or a significant power imbalance. Private safety screening may be required before ongoing couples sessions are confirmed. If conjoint therapy could increase danger, prevent honest disclosure or be used to further control or blame a partner, I may recommend pausing or discontinuing couples therapy and connecting one or both partners with appropriate individual or specialist services. Couples generally attend therapy together. Brief individual meetings may occasionally be recommended for assessment, safety screening or treatment planning, but these do not become ongoing individual therapy. If either partner would benefit from individual psychological treatment, I will usually recommend a separate psychologist or appropriate service. This helps protect the therapeutic relationship with both partners, maintain clear confidentiality and professional boundaries, and reduce actual or perceived conflicts of interest. Domestic and family violence is not treated simply as a shared communication problem, and both partners are not assumed to hold equal responsibility for coercive or abusive behaviour. Safety takes priority. If you are in immediate danger, call 000 or attend the nearest hospital emergency department. For domestic, family and sexual violence support, contact 1800RESPECT on 1800 737 732. Visit the 1800RESPECT website DVConnect Womensline offers free, confidential support for women affected by domestic and family violence on 1800 811 811. Visit DVConnect Womensline

My role is to support the therapeutic process and the wellbeing of both partners, rather than becoming the individual therapist or advocate for one person against the other. However, being balanced does not mean remaining neutral about violence, coercive control, intimidation or behaviour that compromises another person's safety. I am a woman and recognise that my gender, culture, lived experience, professional training and social context may influence how I understand particular interactions. Some male clients, and clients of any gender, may sometimes experience me as more readily understanding or aligning with one partner. I aim to remain open, curious, fair and supportive of both partners while recognising that no psychologist can claim to be entirely free from implicit bias. If you feel misunderstood, judged, less supported or believe I am taking sides, I encourage you to tell me. I will aim to receive that feedback openly and explore it respectfully rather than dismissing it. Where appropriate, I use clinical supervision, professional consultation and ongoing reflection to examine potential blind spots and improve the fairness, safety and effectiveness of therapy.

No. I do not provide parenting capacity, custody, family law, criminal, fitness for duty, independent medical, compensation or other forensic or medicolegal assessments. I also do not accept treatment referrals where the primary purpose is to obtain a report for legal proceedings. My practice is focused on psychological treatment for adults.

No. Psychologists do not prescribe medication. Medication and medical concerns should be discussed with your GP, psychiatrist or other treating medical practitioner.

Good therapy depends on both clinical suitability and a collaborative therapeutic relationship. Before confirming ongoing treatment, I consider whether your needs fall within my scope of practice, whether telehealth is appropriate and whether I can offer the level and frequency of care required. If Let It Go Psychology is not the best fit, I will explain this respectfully and, where possible, suggest other pathways. A referral or booking does not guarantee that the service will be clinically suitable.